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What is the status of my child’s Compassion center? What does that status mean?

In December 2020, we began receiving notifications of the status of each center, which we are working to communicate to sponsors. If you did not receive a status update about your child’s center, please call 800-336-7676, Monday through Friday, 7 a.m. to 5:30 p.m. MT, and one of our sponsor care representatives will be glad to look up that information for you.

If you did receive your child’s center status and would like to know more about what that status means, please refer to the definitions below.

  • Distance Only: Staff and volunteers are not able to go to children’s homes due to local restrictions and safety precautions. Therefore, all communications are being done through virtual means. Staff at many distance-only centers are using video lessons, broadcasting lessons on local radio stations, and making regular phone calls to identify family needs and ensure that each child and family feels known and loved. Staff are also delivering supplies, including food and hygiene items, as they are safely able.
  • Home Visits Only: Staff and volunteers are able to visit children and their families in their homes. Many are delivering grocery packs and hygiene supplies, as well as lesson packets. Their visits serve as a time of education and encouragement for the children.
  • Meeting in Small Groups: Children have been able to gather at the Compassion partner church in small groups with a tutor, staff member or volunteer. In these small groups they receive lessons and get valuable social time with their friends and the center staff. Staff members continue to identify needs of the families they serve and distribute food and hygiene supplies where appropriate.
  • Normal Program Activities: The center has fully reopened and normal program activities have resumed. These centers have been deep cleaned and are implementing extra precautions – per local guidelines – such as social distancing and mask wearing to ensure children and staff stay safe and healthy.
  • Unable to Report Status: At this time, your child’s center has not been able to report its status. This could be for a variety of reasons, including poor internet connection. Please know that even if your child’s center status is unavailable, your child is being checked in on by workers from the center. Partner staff are identifying any needs and ensuring that families have access to hygiene supplies and food.
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Questions?

Please call us at 800-336-7676, Monday through Friday, 7 a.m. to 5:30 p.m. MT to speak with a Compassion Representative.

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I can’t be anything but kind. I’m kind because my sponsor was kind to me.

Surafel
Compassion Program Graduate

Whoever is kind to the poor lends to the Lord, and he will reward them for what they have done.

- Proverbs 19:17

Child Sponsorship Questions

When it comes to sponsoring a child, the decision is not one to be entered into lightly. It’s important to do your research and get answers to all your child sponsorship questions. We have compiled a list of the most frequently asked child sponsorship questions and provided answers to help you as you research.

Many of the most common child sponsorship questions focus on the topic of finances. If this is something you’re interested in, read through the questions. We have lots of information regarding how your funds are used in the sponsorship process.

Another topic common among child sponsorship questions is regarding specifics about your relationship with your sponsored child. Our answers cover things like your sponsorship commitment, our gift policy, letter writing and communication, and much more.

Helping you find answers to all your child sponsorship questions is important to us. Please let us know if you have a question that is not included on this page, and we’d be happy to answer it!