SMS Terms and Conditions (Keywords)

Short Code

Compassion International: Child Sponsorship Opportunities Text to Sponsor - 83393 Compassion International: Account and child Information, giving and participation opportunities, event reminders and devotions - 97646 

Program Description

Compassion International's Text to Sponsor program is a user-initiated program. You start the conversation by texting a keyword (for example, CHURCH, or another keyword shown at an event or on promotional materials) to 83393. In response, we send you a message containing a photo of a specific child and a hyperlink to a web page where you can choose to sponsor that child through Compassion. If you do not respond, we may send you a single follow-up reminder. You will receive up to 3 messages total in connection with your request, after which we will not send you additional messages unless you text a keyword to us again. We do not send ongoing or recurring marketing messages through this program. Message and data rates may apply. Consent to receive SMS messages is not required as a condition of donating or sponsoring. For help, text HELP to 83393 at any time. To stop receiving messages, text STOP to 83393; we will send one confirmation message and then send no further messages related to your request.  You may also contact us using the information below to opt out. 

When you opt in to receive messages from Compassion International at 97646, you agree to receive recurring automated text messages regarding your account and sponsored child, giving and participation opportunities, event reminders, and devotional content. Message frequency varies. Message and data rates may apply. Consent is not required as a condition of any purchase or donation. You may opt out at any time by texting STOP to 97646; we will send one confirmation message and then send no further messages.  

You may also contact us at [email protected] or (800) 336–7676 to opt out of any programs.  For help and support, text HELP to 97646 at any time, or contact us at [email protected] or (800) 336–7676. 

You must notify us if you give up a telephone number that is subscribed to a text message marketing program or if the number is otherwise reassigned. To do so, or find out more information on our text message marketing programs, contact us at [email protected].

Supported Carriers

Compassion International’s mobile campaigns are available on the following carriers: 

Alltel, Appalachian Wireless, AT&T, Bluegrass Cellular, Boost Mobile, Cellcom, Cellular South, Centennial Wireless, GCI, Immix Wireless, Inland Cellular, IV Cellular, Nex-Tech Wireless, nTelos, Metro PCS, Sprint, T-Mobile, U.S. Cellular, United Wireless, Verizon Wireless, Virgin Mobile USA, and West Central Wireless. 

Carriers and Compassion International are not liable for delayed or undelivered messages. 

Cost

There are no premium charges for joining Compassion International’s mobile campaigns however Message & Data rates may apply. Consent is not required for donation. 

Support/Help

For support or information about Compassion International mobile campaigns, text HELP at any time to 83393. For support or information about Compassion International account and child information messages text HELP at any time to 97646. You can also email us at [email protected] or call (800) 336–7676. 

Privacy Policy

Compassion International is committed to your privacy. Please view our privacy policy here: Privacy Policy — Compassion International Privacy Policy — Compassion International

Disputes, Arbitration, and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. 

ARBITRATION USES A NEUTRAL ARBITRATOR INSTEAD OF A JUDGE OR JURY, ALLOWS FOR MORE LIMITED DISCOVERY THAN IN COURT, AND IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. YOU MAY CHOOSE TO BE REPRESENTED BY A LAWYER IN ARBITRATION OR PROCEED WITHOUT ONE. 
 
Any dispute, claim or controversy arising out of or relating to these Terms and Conditions or the text message program, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be either determined by arbitration in Colorado Springs, Colorado before one arbitrator or submitted to small claims court in Colorado Springs, Colorado. If the arbitrator finds this location to be unreasonably burdensome to you, a new location may be selected. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures and in accordance with the Expedited Procedures in those Rules. Judgment on the award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. Any arbitration arising out of or related to this Terms and Conditions shall be conducted in accordance with the expedited procedures set forth in the JAMS Comprehensive Arbitration Rules and Procedures as those Rules exist on the effective date of this Terms and Conditions, including Rules 16.1 and 16.2 of those Rules 
 
Confidentiality: The parties shall maintain the confidential nature of the arbitration proceeding and the Award, including the hearing, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, a judicial challenge to an award or its enforcement, or unless otherwise required by law or judicial decision. 

Governing Law and Rules: This Terms and Conditions and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of Colorado, exclusive of conflict or choice of law rules. The parties acknowledge that this Terms and Conditions evidences a transaction involving interstate commerce. Notwithstanding the provision in the preceding paragraph with respect to applicable substantive law, any arbitration conducted pursuant to the terms of this Terms and Conditions shall be governed by the Federal Arbitration Act (9 U.S.C., Secs. 1–16). In any arbitration arising out of or related to this Terms and Conditions, the arbitrator is not empowered to award punitive or exemplary damages, except where permitted by statute, and the parties waive any right to recover any such damages. In any arbitration arising out of or related to this Terms and Conditions, the arbitrator may not award any incidental, indirect or consequential damages, including damages for lost profits. To the extent any limitation in this section is prohibited by applicable law, such limitation shall not apply. 

 Prevailing Party: In any arbitration arising out of or related to this Terms and Conditions, the arbitrator shall award to the prevailing party, if any, the costs and attorneys’ fees reasonably incurred by the prevailing party in connection with the arbitration. If the arbitrator determines a party to be the prevailing party under circumstances where the prevailing party won on some but not all of the claims and counterclaims, the arbitrator may award the prevailing party an appropriate percentage of the costs and attorneys’ fees reasonably incurred by the prevailing party in connection with the arbitration. The parties adopt and agree to implement the JAMS Optional Arbitration Appeal Procedure (as it exists on the effective date of this Terms and Conditions) with respect to any final award in an arbitration arising out of or related to this Terms and Conditions.  

Seeking Arbitration: If you elect to seek arbitration or file a small claim court action, you must first send to us, by certified mail, a written notice of your claim (“Notice”). The Notice to us must be addressed to: Compassion International, Inc., 12290 Voyager Parkway, Colorado Springs, Colorado 80921, Attn: General Counsel. If we initiate arbitration, we will send a written Notice to an email address or phone number you have previously provided to us, if available. A Notice, whether sent by you or by us, must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought (“Demand”). If you and we do not reach an agreement to resolve the claim within 30 days after the Notice is received, you or us may commence an arbitration proceeding or file a claim in small claims court. Arbitration forms can be downloaded from www.jamsadr.com. If you are required to pay a filing fee, after we receive Notice that you have commenced arbitration, we will promptly reimburse you for your payment of the filing fee, unless your claim is for greater than US$10,000 or the arbitrator determines the claims are frivolous, in which event you will be responsible for filing fees. 

Hearing: If your claim is for US $10,000 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the JAMS Rules. If your claim exceeds US$10,000, the right to a hearing will be determined by the JAMS Rules. In the event that the arbitration will be conducted solely on the basis of submitted documents, the arbitrator’s decision and award will be made and delivered within six (6) months of the selection of the arbitrator, unless extended by the arbitrator. Except as expressly set forth herein, the payment of all filing, administration and arbitrator fees will be governed by the JAMS Rules. 

No Class Actions: YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and we agree otherwise, the arbitrator may not consolidate more than one person’s claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. 

Updates to this Terms and Conditions

We may revise or otherwise change or update these Terms and Conditions from time to time. We will use reasonable efforts to notify you of such changes. However, please check the “Last Updated” legend at the top of this page to see when this Terms and Conditions was last revised. When changes are made to these Terms and Conditions they will become immediately effective when published on this page unless otherwise noted. We encourage you to periodically review these Terms and Conditions―there may have been changes to our policies that may affect you. If you do not agree to these Terms and Conditions as modified, then you must discontinue your participation in the texting program. 

LIMITATION OF LIABILITY

COMPASSION INTERNATIONAL AS WELL AS OUR AGENTS, SUPPLIERS, SERVICE PROVIDERS AND DIRECTORS (COLLECTIVELY, THE “RELEASEES”) WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THE USE OR THE INABILITY TO USE THESE TERMS AND CONDITIONS OR THE TEXTING PROGRAM, INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELATED TO ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, OR ANY COMPUTER VIRUS OR FAILURE. RELEASEES WILL ALSO NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF DATA OR PROFITS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. RELEASEES ALSO SHALL NOT HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ACTS, OMISSIONS OR CONDUCT OF ANY USER OR OTHER THIRD PARTY. REGARDLESS OF THE PREVIOUS SENTENCES, IF WE ARE FOUND TO BE LIABLE, OUR LIABILITY TO YOU OR TO ANY THIRD PARTY IS LIMITED TO THE GREATER OF THE ACTUAL TOTAL AMOUNT RECEIVED BY US FROM YOU OR $100.   

T-Mobile is not liable for delayed or undelivered messages. 

New Jersey Residents

If you are a consumer residing in New Jersey, the following provisions of this Terms and Conditions do not apply to you (and do not limit any rights that you may have) to the extent that they are unenforceable under New Jersey law: (a) Limitation of Liability; and (b) the Arbitration and Class Action Waiver and the Colorado governing law provision for arbitration (solely to the extent that your rights as a consumer residing in New Jersey are required to be governed by New Jersey law). According to N.J.S.A. 56:12–16, you may have additional rights if you are a New Jersey resident and other provisions of this Terms and Conditions are found to violate an established legal right.