A: After you successfully complete your child sponsorship, you will receive two confirmation emails from Compassion International. The first email will contain information about your child sponsorship. The second email will contain more information on how and when you will receive your ticket into the livestream. If you have not received your livestream information in your email by the morning of October 16, please reach out to [email protected].

A: The Big Boo Cast Livestream and the after-show VIP Event will be hosted through Nugs, a streaming event company that partners with the venue, The Mulehouse in Columbia, TN. You will receive the streaming link from The Mulehouse via email at least 24 hours before the event begins. If you have not received your livestream information in your email by the morning of October 16, please reach out to [email protected]

A: No, if you choose not to sponsor at this time, you may purchase a ticket to access the livestream here. If you purchse a ticket, you will not receive the VIP items listed on this page. After you purchase, look for a confirmation email from The Mulehouse with your ticket information.

A: To gain access to the VIP event, you must sponsor a child through this page only. Current sponsors are not eligible and must sponsor a new child through this page to gain VIP access.

A: No, each livestream or in-person show put on by Big Boo or Compassion LIVE is its own event. You must sponsor a child through this specific page or buy a ticket to this specific event to gain access to it.

A: If you’re having issues viewing the streaming content, please reach out to [email protected]. Likewise, if you have not received your streaming link by the day of the show, please first check your spam or promotions folder and then reach out to [email protected].