BACKGROUND CHECK: In order to ensure our children’s protection and determine eligibility to travel with Compassion, we now require all travelers over the age of 18 to complete a criminal background check to ensure the safety of the children in our programs. Compassion uses a third-party vendor, ScreeningOne, to process all background checks. The results of your background check are confidential, and all personal information is encrypted and secure. Compassion reserves the right to not permit a traveler to go on a trip or rescind eligibility at any time even if the traveler’s background check was preliminarily approved.
AIR TRANSPORTATION and FUEL SURCHARGES: Air transportation as included in the trip is based on economy-class transportation and is subject to all rules and regulations governing these fares. Fuel surcharges are added on a per-ticket basis at time of confirmation. In the event these surcharges are higher than budget estimates, we may require additional funds to cover these increased surcharges. We will communicate any pricing changes immediately.
CANCELLATIONS In the event that you need to cancel your trip, please refer to our cancellation policy below:
- All deposits are nonrefundable.
- Fifty percent of the trip cost will be required for cancellations 59-31 days prior to the sponsor trip.
- One hundred percent of the trip cost will be required for cancellations 30-0 days prior to the sponsor trip.
MINIMUM PARTICIPANTS: On each trip, we have a designated minimum of participants. If we are unable to fill the trip to the required amount of participants, we will be forced to cancel or reschedule the trip for another date. In the event of a cancellation, we will communicate as early as possible, and all deposits will be refunded.
IMPORTANT NOTICE: Compassion International reserves the right to adjust or alter any travel program when necessary or desirable for the protection, safety or improvement of said travel program, or when local conditions do not permit operation as published. Compassion International reserves the right to accept or deny participants application at our sole discretion.
RESPONSIBILITY: Compassion International makes arrangements with airlines, hotels and other independent parties to provide you with the travel services you purchase. These parties are independent suppliers over whom we have no direct control. We are not responsible for any claims, losses, damages, costs or expenses arising out of injury, accident or death; damage, loss or delay of baggage or other property; or delay, inconvenience, loss of enjoyment, upset, disappointment, distress or frustration, whether physical or mental, resulting from (1) the act or omission of any party other than Compassion International or its employees; (2) mechanical breakdown, government actions, weather or other factors beyond our control; (3) failure to obtain documents, passports, visas and health certificates valid through the date of reentry, when required, in which case a cancellation charge will be assessed; (4) failure to follow instructions including but not limited to check-in and checkout times and baggage handling; (5) cancellation or change for any reason in the travel services offered; and (6) medical or health problems or physical disabilities. Compassion International reserves the right to cancel or alter the travel services at its discretion, except as otherwise noted herein. In the event of change, Compassion International will try to substitute comparable services; in the event of complete cancellation by Compassion International, we shall refund all monies paid to us. Compassion International will not be responsible for any other cost incurred by participants.